1. Introduction
Handy Go LLC DBA Port Charlotte Gutter Cleaning Service (“we,” “us,” or “our”) is committed to protecting your privacy.
This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our website and services, including SMS communications, email communications, appointment reminders, service updates, and website tracking tools.
By using our website or services, or by opting into our communications, you acknowledge this Privacy Policy and our Terms and Conditions.
2. Information We Collect
Contact Information
We may collect your name, email address, phone number, mailing address, service address, and other contact information when you submit a form, request an estimate, book an appointment, request information, contact us, or otherwise provide information to us.
Communications Data
When you opt into communications, we may collect your messaging preferences and maintain records related to your consent, communications, and opt-out activity for SMS and email communications.
Usage and Device Information
We may use cookies, pixels, analytics tools, and similar technologies to collect information about how visitors use our website. This information may include your IP address, browser type, device type, pages visited, referring pages, approximate location, and website interaction data.
Appointment and Service Data
When you request an estimate, schedule an appointment, or use our services, we may collect information associated with your request, appointment, property, service needs, and communications with our team.
3. How We Use Your Information
We may use your information to:
- Provide requested services, estimates, and customer support.
- Respond to questions and service inquiries.
- Schedule appointments and provide appointment confirmations and reminders.
- Provide service-related notifications and updates.
- Send SMS and email communications that you have explicitly consented to receive.
- Improve our website, services, and marketing performance through analytics.
- Maintain compliance records related to consent and opt-out requests.
- Protect our business, customers, website, and users, including through fraud prevention and security monitoring.
- Comply with applicable laws and legal obligations.
4. Cookies and Tracking Technologies
We may use cookies and similar technologies to personalize your experience, maintain website functionality, measure website performance, and understand how visitors interact with our website.
You can control or disable cookies through your browser settings. Some website features may not function correctly when cookies are disabled.
5. How We Share Your Information
We do not sell your personal information.
We do not share mobile phone numbers, SMS opt-in data, or consent information with third parties or affiliates for their marketing or promotional purposes.
We may share information only in the following limited circumstances:
Service Providers
We may share information with trusted vendors and service providers who assist us with operating our business and delivering requested services. These may include customer relationship management providers, SMS and email delivery providers, scheduling systems, hosting providers, analytics providers, customer support tools, and payment or business administration services.
These providers may only use the information as necessary to perform services on our behalf.
Legal and Safety Requirements
We may disclose information when required by law, regulation, subpoena, court order, or legal process. We may also disclose information when reasonably necessary to protect the rights, safety, property, and security of Handy Go LLC DBA Port Charlotte Gutter Cleaning Service, our customers, users, or others.
Business Transfers
If Handy Go LLC DBA Port Charlotte Gutter Cleaning Service is involved in a merger, acquisition, reorganization, financing, asset sale, or similar business transaction, information may be transferred as part of that transaction. Any successor will be expected to handle the information in accordance with this Privacy Policy.
Mobile Information and Third-Party Sharing
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use-case categories exclude text-messaging originator opt-in data and consent; this information will not be shared with any third parties.
6. Your Choices
SMS Opt-Out
You can opt out of SMS messages at any time by replying STOP to any message from us.
After you send STOP, we may send a confirmation message stating that you have been unsubscribed. You will no longer receive SMS messages unless you subsequently opt in again.
Email Opt-Out
You can unsubscribe from marketing emails by clicking the unsubscribe link included in an email or contacting us directly.
Access, Correction, and Deletion
You may contact us to request access to, correction of, or deletion of your personal information, subject to applicable legal, accounting, recordkeeping, and operational requirements.
7. Data Security
We use reasonable administrative, technical, and physical safeguards designed to protect your information.
However, no method of electronic transmission or storage is completely secure. We cannot guarantee the absolute security of information transmitted through or stored by our systems.
8. Children’s Privacy
Our website and services are not intended for children under 13 years of age.
We do not knowingly collect personal information from children under 13. If we learn that we have collected such information, we will take reasonable steps to delete it.
9. Updates to This Policy
We may update this Privacy Policy from time to time.
When changes are made, the updated version will be posted on this page with a revised “Last Updated” date.
10. Contact Us
Questions about this Privacy Policy or our privacy practices may be directed to:
Handy Go LLC DBA Port Charlotte Gutter Cleaning Service
18202 Petoskey Cir
Port Charlotte, FL 33948
Phone: (239) 888-1289
Email: gephartmichaele@gmail.com
Website: Port Charlotte Gutter Cleaning Service
For additional information governing your use of our website and messaging services, please review our Terms and Conditions.
